Shipping/Returns

SHIPPING:

There's a flat shipping fee of $5.99 for all US orders including APO's. Our regular US orders are shipped through USPS or FedEx. You will be emailed a tracking number once the order has been processed.

Express shipping:

We are temporarily not offering express shipping. It has proven to be unreliable due to the pandemic. Sorry for any inconvenience this may cause.

International Orders:

Shipping costs are calculated at check out. This does not include any taxes or government fees, these are the customer's responsibility. First class shipping is NOT insured and we are NOT responsible for loss or damage during transit. 

RETURNS AND EXCHANGES

Item(s) must be unworn, unwashed, in new condition, have tags in place, and be within 30 days of purchase. Once we receive the garments, they will be inspected and we will send you an email that we received it. If garments are not in the condition required, they will be sent back at buyer's expense.

Sale items are not eligible for exchanges or returns. Sale items are final.

US ORDERS:

    Returns:

  • A fee of $7 will be deducted from your refund if you use our return label.
  • Original shipping charge is not refundable.
  • Sale items are not eligible for returns. Sale items are final.

    Exchanges:

  • We provide free return shipping for the first exchange only. If you need to exchange/return them again, email us at info@frandenim.com
  • Sale items are not eligible for exchanges. Sale items are final.

INTERNATIONAL ORDERS:

  • Refunds only.
  • Sale items are not eligible for refund. Sale items are final.
  • Unfortunately we do not provide free return shipping.
  • Original shipping charge is not refundable.

Click here to initiate a return

Fran Denim

1103 San Julian St., Los Angeles, CA 90015